Mercury Body Repair Shop

Worked closely with me in unique times during the pandemic. I like that it's a female owned business in a Male dominated industry. Ashley (owner) and Amber (front desk) were great. Met Bryan who explained everything to me and was quite complimentary and knowledgeable. I made a great choice for my auto body repair need.

Ashley was very helpful and attentive. Never accepts anything but the best with your car and I appreciate that very much. Would recommend to anyone needing body work done!

I was involved in a wreck with my 2020 Honda civic not long ago. Luckily a friend I work with recommended me to this place to get everything together. Walking in the collision center, Ashley met me at the door as if the world revolved around me. This being my first time in this kind of situation, this place definitely made me feel comfortable and made everything so easy. 10 stars if it was possible. Car is back better than before THANK YOU!

I was involved in a wreck with my 2020 Honda civic not long ago. Luckily a friend I work with recommended me to this place to get everything together. Walking in the collision center, Ashley met me at the door as if the world revolved around me. This being my first time in this kind of situation, this place definitely made me feel comfortable and made everything so easy. 10 stars if it was possible. Car is back better than before THANK YOU!

Ashley is amazing! You can tell she’s really big on customer service. Our car was ready and fixed but she wanted to make sure all the dust and extra gunk was all cleaned up so it took a little longer for our car to be brought out to us. Ashley treated our family to breakfast to make up for the wait! I appreciated her attention to detail and taking pride in returning our car to us better than it looked when we took it in. Debra and Amber are so sweet and helpful. If you’re looking for honest, quality work I would definitely recommend them.

My daughter was in a horrible accident (not her fault)! I could not be more pleased with the quality of support and help that I received through this nightmare! I would most definitely refer this company!

Ms. Debra is Amazing. She walked me through every step of the process to get my car fixed. And continued to help once my car was totalled and the company would not even profit from my claim. Thank you so much for all the help and amazing advice. I would definitely recommend Columbus Collision Center to anyone who asks. Outstanding costumer service. Kind and Caring People. KUDOS

Woman owned makes the difference! I've never been to a body shop where the staff were so professional, educational without being condescending, and genuinely so, so kind. With $14k in damages to be repaired, CCC put the time and effort into my vehicle needed to make it look and drive like brand new. They kept me informed throughout the entire process and made sure I fully understood what was being done. And they paid my deductible! I cannot recommend Debra and the rest of the CCC team enough.

Ashley was extremely helpful from explaining the process of evaluation and being thorough in what I can expect. The shops communication was all incredibly professional and frequent. Any time I had questions I was always able to reach someone and get them answered timely. The shop worked closely and professionally with the insurance company to ensure as little stress and work for myself as possible. The team worked closely with me via email as during COVID quarantine in person was more challenging. They were able to ensure a time for me to pick up personal belongings from the car in a manner and time that was considerate of my safety and social distancing.

I have had many shops in Columbus do work for me prior, but never felt like any care the way this shop did. I would return to this shop for any and all future needs!

So I recently got my rear passenger quarter panel smash at the grocery store and the guy had no insurance...I was frantic about what to do next as this was a first for me. A buddy of mine told me about a shop on high street ran by a knowledgeable, about-her-business women who could for sure help me. I gave them a call to find out some info and the owner was extremely thorough and transparent about the process that would take place. No one ever informed me that it’s my right as the vehicle owner to decide were my car is repaired until Ashley (The owner) explained it to me. That was a huge help in making a decision. The work was nothing short of factory quality and done in just a few days! If you want an authentic, respectful company to handle your car, look no further than Columbus collision centers!